WE CARE ABOUT YOU
Patient Feedback & Complaints
Your experience matters to us. Every message is read by our patient care team and used to improve the care we provide.
Confidential
Your information is stored securely and used only to review your message.
Reviewed by our team
Every submission is read by our patient care team, not an automated system.
Better care
Your feedback shapes how we plan, explain and follow up on treatment.
Your information is kept confidential and used only to review and respond to your feedback.
15+
YEARS OF EXPERIENCE
INTERNATIONAL PATIENT CARE
RESPONSE WITHIN 3 BUSINESS DAYS
Why your feedback matters
We are continuously working to improve the experience of every patient we see. Feedback — whether it is praise or criticism — is the clearest signal we get about what is working and what needs to change.
Your message may be about the treatment itself, the way something was explained to you, the appointment process, or a detail of your travel and accommodation. All of it reaches our patient care team directly, and all of it is treated in confidence.
Thank you.
— Op. Dr. Ali Oğuz Demir
Need immediate assistance?
If you have an urgent medical concern, please do not use this form. Call the clinic directly and we will help you right away.
Patient feedback & complaint form
Fields marked with * are required. Everything else is optional — please share only what you are comfortable sharing.
Please note: This form is intended for feedback and complaints regarding our services. It should not be used for urgent medical concerns. If you are experiencing a medical emergency, call 112 in Turkey or your local emergency number immediately.